Core units:
• BSBDIV501: Manage diversity in the workplace
• SITTIND001: Source and use information on the tourism and travel industry
• SITXCCS007: Enhance customer service experiences
• SITXCCS008: Develop and manage quality customer service practices
• SITXCOM005: Manage conflict
• SITXFIN002: Interpret financial information
• SITXFIN003: Manage finances within a budget
• SITXFIN004: Prepare and monitor budgets
• SITXHRM003: Lead and manage people
• SITXMGT001: Monitor work operations
• SITXMGT002: Establish and conduct business relationships
• SITXWHS003: Implement and monitor work health and safety practices
Elective units:
• SITTTSL002: Access and interpret product information
• SITTTSL003: Provide advice on international destinations
• SITTTSL004: Provide advice on Australian destinations
• SITTTSL005: Sell tourism products and services
• SITTTSL006: Prepare quotations
• SITTTSL008: Book supplier products and services
• SITXMGT003: Manage projects
• BSBESB406: Establish operational strategies and procedures for new business ventures
• SITEEVT001: Source and use information on the events industry
• BSBPEF502: Develop and use emotional intelligence
• BSBPEF501: Manage personal and professional development
• Year 10 High School certificate or equivalent OR
• Certificate IV in a relevant qualification OR
• Mature aged student with relevant workplace experience
• English level: IELTS 5.5 or equivalent
• Basic computer skills and access to a desktop or laptop with sufficient internet speed to undertake online studies.
Classroom Based:
18 months
Online Based:
18 months (only available to Domestic or off-shore International students)
Enrolment Fee: AUD $200
Material/LMS Fee: AUD $200
First Tuition Payment: AUD $500
14 x Monthly Payments: AUD $500
Total Cost: AUD $7,900
International Offshore/Online Fees:
Please refer to GeSS Education International Price List
Intakes commence the first Monday of each month.